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Depop Reviews

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Overall Rating

5.0
10 Reviews
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About Depop

Depop is a peer-to-peer online marketplace platform that functions as a social shopping app. It was founded in London in 2011 and allows users to buy, sell, and discover unique fashion items, primarily focusing on used, vintage, and second-hand clothing. The platform boasts around 35 million users and is popular among Gen Z consumers for its ease of use and affordable prices.

Key features include:

  • Social Media Integration: Users can follow shop accounts and get item suggestions based on their algorithm, similar to Instagram.
  • User Interface: The platform's interface is modeled after Instagram, allowing users to sell items by posting pictures with descriptions, hashtags, and prices.
  • Payment Options: Users can pay for items using PayPal, Apple Pay, Google Pay, and credit/debit cards.
  • Community Engagement: Users can like and save items, and the platform encourages sellers to use other social networking services like Instagram to promote their shop profiles.

Depop has expanded globally with offices in London, Manchester, Milan, and New York City, and has been criticized for issues such as sizeism and the reselling of thrift shop items at higher prices.

Depop Pros & Cons

Pros of Depop:

  • Global Audience: Depop has a global audience, with over 30 million registered users in 150 countries.
  • Fashion-Focused: It is particularly popular for vintage, streetwear, and one-of-a-kind items, attracting a global audience that is predominantly young and fashion-conscious.
  • No Selling Fees: As of July 2024, Depop has removed its selling fees, though payment processing fees still apply.
  • User-Friendly Interface: The app is incredibly user-friendly, making listing and managing items a breeze.
  • Social Media Integration: Depop’s social media-like features, such as following, liking, and sharing, create a vibrant community and enhance the visibility of your listings.
  • Flexible Shipping Options: Depop allows sellers control over shipping preferences and policies, including international shipping options.
  • Artistic Expression: The platform fosters a vibrant, artistic atmosphere where listings often feature unique, styled photography and modeled images.

Cons of Depop:

  • Smaller Audience: Despite its global reach, the userbase is significantly smaller than Poshmark’s.
  • Higher Fees for Payment Processing: While there are no selling fees, payment processing fees apply, which can eat into profits, especially for lower-priced items.
  • Time-Consuming: The platform requires sellers to be active, posting new items regularly, responding to messages, and shipping items quickly to get sales.
  • Scamming Risks: Like any online marketplace, Depop attracts scammers, and sellers need to be vigilant about who they are dealing with.
  • Limited Pictures: Sellers can only add up to four photos per listing, potentially limiting the ability to showcase item details.
  • Poor Customer Service: Some sellers find the customer service to be poor, which can lead to issues with transactions and account management.

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Depop Customer Reviews (10)

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Bijou Paalvast
Bijou Paalvast
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Jul 10, 2024
Monica Toscani
Monica Toscani
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Jul 10, 2024
Sarah Kennedy
Sarah Kennedy
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Jul 9, 2024
Dorothy Cortez
Dorothy Cortez
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Jul 8, 2024
José Azevedo
José Azevedo
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Jul 8, 2024
Théophile Du Trieux
Théophile Du Trieux
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Jul 8, 2024
James Calhoun
James Calhoun
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Jul 8, 2024
Isaia Fiorentino
Isaia Fiorentino
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Jul 8, 2024
Leah Nagel
Leah Nagel
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Jul 6, 2024
Daniel Propst
Daniel Propst
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Jul 5, 2024

Depop Customer’s Q&A

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Depop Features and Benefits

Key Features and Benefits of Depop:

  1. User Interface:

    • Visual Platform: Depop's user interface is highly visual, similar to Instagram, allowing sellers to post images with captions, tags, and hashtags.
  2. Global Audience:

    • International Reach: Depop has a global audience, enabling sellers to reach buyers worldwide, particularly in the UK, USA, and Australia.
  3. Low Fees:

    • Commission Rate: Depop charges a flat rate of 10% per sale, which is significantly lower than some competitor marketplaces.
  4. Community Focus:

    • Engaged Community: Depop fosters a strong community where users can follow each other's profiles, like and save items, and communicate directly with sellers.
  5. Sustainability:

    • Second-Hand Fashion: Depop promotes second-hand fashion, encouraging users to buy and sell unique, sustainable items, which helps reduce consumption and waste.
  6. Payment Options:

    • Secure Payments: Buyers can pay using PayPal or Depop's payment option via Apple Pay, credit, or debit card, ensuring secure transactions.
  7. Promotion Tools:

    • Social Media Integration: Sellers can share listings on social media platforms to promote their items and increase visibility.
  8. User Protection:

    • Protection Against Faulty Items: Depop offers protection against faulty items and delivery issues, ensuring a safe platform for buying and selling.
  9. Flexibility in Listings:

    • Customization: Sellers can customize their listings by adding styles, brands, and sizes they want to see, making the shopping experience more personalized.
  10. Ease of Use:

    • Simple Setup: Creating an account is straightforward, requiring only a phone number, email address, username, and password.

Depop Pricing

Depop's pricing structure varies based on the location and payment method used. Here are the key points:

  • US Sellers: No Depop selling fees are charged, but a standard transaction fee of 3.3% + $0.45 is applied for payments made through Depop Payments.
  • UK Sellers: No Depop selling fees are charged, but a standard transaction fee of 2.9% + €0.30 is applied for payments made through Depop Payments.
  • All Other Locations: A PayPal transaction fee applies, which varies based on location and PayPal account. Additionally, a 1.29% fee may be charged for UK-EU transactions.

For sellers in the US and UK, the marketplace fee for buyers is up to 5% of the item purchase price, plus a fixed amount of up to $1, excluding taxes and postage costs.

Depop FAQs

FAQ

Depop Alternatives

Top 10 Depop.com Alternatives:

  1. Grailed - A platform for buying and selling luxury apparel and accessories, known for its focus on men's fashion.
  2. StockX - A marketplace for buying and selling sneakers, streetwear, and other collectibles.
  3. Poshmark - A social marketplace for buying and selling fashion, home decor, and beauty products.
  4. Mercari - A platform for buying and selling vintage fashion and handmade products, popular worldwide.
  5. Vestiaire Collective - A marketplace focused on luxury items, offering a trusted platform for high-end fashion.
  6. eBay - A dependable marketplace with over 180 million active buyers, offering a wide range of products.
  7. Vinted - An online marketplace for second-hand fashion and lifestyle items, known for its straightforward approach.
  8. Wallapop - A collaborative economy platform focused on fostering a conscious and human way of consumption.
  9. Carousell - A community marketplace and classifieds platform where users can list pre-owned or new items.
  10. ThredUp - An online consignment store specializing in gently used clothing and accessories.

These platforms offer various features and user experiences, catering to different segments of the fashion and second-hand market.

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